After a lot of research on bouncy blowdry courses I came across Shannan! From start to finish she made me feel so at ease, especially as I had no professional hair experience! Coming out of the course I feel I have so much knowledge and little tricks under my sleeve to achieve the best possible results! She was so patient and supportive with me even when I repeated my mistakes several times and I generally felt as she was proud of me when I got it right and achieved a good technique. She also educated me on how and why choosing the right products for different hair types and lengths was key, which has made me so excited to try my new learnt skills on a variety of people! Overall, well worth the 3hr trip!!